Amazon Халява

Me: Hello, I didn't get prize from my friends referal link, can you help me?
You are now connected to Richa from Amazon.com
Richa: Hello, my name is Richa. I'm here to help you today.
Me: Hello Richa
Richa: Are you referring to gift card amount for friend referral?
Me: I invited 2 friends who bought some stuff on your site and got the prize
$5
I didn't get any prize
There is my problem
Richa: In that case, Let me connect you to a member of our retail specialist team. It will only take a moment.
A Customer Service Associate will be with you in a moment.
You are now connected to Lester from Amazon.com
Lester : Hello my name is Lester.
Me: Greetings Lester
Lester : Hi.
I understand you want to know the link for the app referral,.
I'll be more than happy to look into this for you and see what I can do to help.​
Me: So?
Lester : Let me check.
After the contact accepts the invite and makes a purchase for the first time in the mobile shopping app, you'll receive $5 credit 7-10 business days after the order is shipped. I will check on when you'll receive the credit, please let me know the order number of your friend's 1st physical order using the App. If you do not have the information, please contact your friend.
Me: I haven't got any information about their purchases
Can I help you another process?
It was about 2-3 weeks ago
Lester : Thanks for the details.
You'll receive $5 credit 7-10 business days after the order is shipped. I will check on when you'll receive the credit, please let me know the order number of your friend's 1st physical order using the App.
Me: As I said I don't know about their purchaises
I can't give you information because I don't know
Lester : One sec.
https://www.amazon.com/gp/help/customer...(See full link)
Me: I read this
Lester : Please check the link.
Me: 10 business days have passed
and I didn't receive any prize yet
In your app there is a point
Invite friends and you got $5 both
I did this
More over my friends bought some stuff more than $10
They got prize
I waited more than 2 weeks and got nothing
I can read text on your site
But it does not solve my problem
Lester : If you're eligible for the referral credit and have a verified phone number associated with your account, you'll see a confirmation page letting you know to expect an email/text when the credit is applied to the your account. If you're eligible and don't yet have a verified phone number associated with your account, then you'll need to verify a phone number before claiming the code. If you're not eligible, you'll see a prompt letting you know that you can earn referral credit as a referrer instead.
For an invited friend to be eligible, you must be using the mobile app to shop for the first time.
Me: And I did this from mobile app
Lester : Open the “Invite Friends” page using the latest version of the app to send invites with a personal referral code.
Choose whether you'd like to select from your device contact list or manually send using your device’s native sharing apps.
After the contact accepts the invite and makes a purchase for the first time in the mobile shopping app, then you'll receive $5 credit 7-10 business days after the order is shipped.
Me: I did this
I waited more than 10 days
That is why I am writing you
Lester : Please wait for the confirmation.
Me: Okay, what else can I do
Lester : Eligible referral are automatically send to the customer. For now is there anything else I can help you?
Me: You don't solve my problem
Of course you can help me
I hope
You even don't try. You just said me information that I knew
Lester : As much I would love to however the system will not let me go through.
Me: Do something
Lester : Let me check.
Me: Don't you value their customers and that's so handle them ?
Lester : Thanks for waiting.
I've talked to my Lead and they approved me to give you a $5 promo credit. this is just intended to yoou.
Me: $5?
But I invited two friends
Lester : It's $5 per account George.
Me: So, is that I get $10?
Lester : It is only a exception and just intended to you.
$5 per account.
Me: $5 per account in total 10
I think it will suite me
Lester : One Account per Customer. You only have one account.
Me: At the beginning of our conversation with another operator , I elaborate on that invited two friends
And in a conversation with you, I said that he had invited more than one other
Lester : Richa: In that case, Let me connect you to a member of our retail specialist team. It will only take a moment. here is conversation with the other rep.
Me: Nope
Me: Hello, I didn't get prize from my friends referal link, can you help me?
You are now connected to Richa from Amazon.com
Richa: Hello, my name is Richa. I'm here to help you today.
Me: Hello Richa
Richa: Are you referring to gift card amount for friend referral?
Me: I invited 2 friends who bought some stuff on your site and got the prize
$5
I didn't get any prize
There is my problem
Richa: In that case, Let me connect you to a member of our retail specialist team. It will only take a moment.
A Customer Service Associate will be with you in a moment.
Here is conversation
Lester : Due to the nature of the concern​, a member of our App team will need to help you with this. Please hold while I transfer you.
A Customer Service Associate will be with you in a moment.
You are now connected to Bhargava Ram from Amazon.com
Bhargava Ram: I'm Bhargav
Please allow me a moment while I direct you to the appropriate team.
Me: Hello Bhargav
A Customer Service Associate will be with you in a moment.
You are now connected to Mukesh from Amazon.com
Mukesh: Hello, my name is Mukesh. I'm here to help you today.
Me: Hi Mukesh
Mukesh: Let me check your previous chat?
Me: I hope you can do it better than Lester
Sure
Mukesh: Thanks!
As i have checked and found that our previous agent was make one time exception for you and issue $5 promotional balance in your account.
Me: Mukesh I invited 2 friends
Mukesh: As i can see you are continuously transfer to one agent to another agent to get your promotional credit of $10.
However, i have one time expectation for you and issue $5 promotional credit in your account.
I hope this will helps you.
Me: Yes
Thank you Mukesh
Mukesh: Done!
​I've issued a $5.00 promotional certificate to your Amazon.com account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.com.
Me: You are one of those who really makes Amazon better
Mukesh: Thank you, George
Is there anything else I can help you with today?