Amazon Халява

Ronnie:

Ok, can I chat with supervisor then, I will wait, no problem, but I want to solve this problem atleast today

Debolina: Hello, my name is Debolina. I'm here to help you today. ‎11‎:‎07‎:‎09

Me: No, that's it, have a great day 

02:25 PM PDT Nikhil Reddy(Amazon): Hello, my name is Nikhil Reddy. I'm here to help you today.

02:27 PM PDT Caroline F. Ramos: Hello Nikhil

02:27 PM PDT Nikhil Reddy: Please allow me for 2-3 minutes.

02:28 PM PDT Caroline F. Ramos: Sure

02:28 PM PDT Nikhil Reddy: Thank you.

02:37 PM PDT Nikhil Reddy: A member of our concern team will need to help you with this. Please hold while I transfer the chat. One of our representatives will assist you shortly.

02:37 PM PDT Md(Amazon): Hello, my name is Md. Please give me a moment to review the previous correspondence.

02:38 PM PDT Caroline F. Ramos: Sure

Hello Md

02:43 PM PDT Md: I checked and see that your friends have physical orders but haven't .

02:44 PM PDT Caroline F. Ramos: Hm

Sorry

What?

02:44 PM PDT Md: Sorry to say you are not eligible for this offer.

02:44 PM PDT Caroline F. Ramos: Why?

02:45 PM PDT Caroline F. Ramos: My friends have offers I reffered them

What is problem?

02:46 PM PDT Md: You need to have any physical orders in your account too.

02:47 PM PDT Caroline F. Ramos:

Sorry, but the rules of this there is no word

02:48 PM PDT Md: Try to understand Caroline .

02:48 PM PDT Caroline F. Ramos: The referred customer must place an order using the Amazon App for physical goods (excluding gift cards) shipped by Amazon and must not cancel that order prior to shipment

Only this

02:48 PM PDT Md: This is in the rule.

02:48 PM PDT Caroline F. Ramos: About me there is no word

02:49 PM PDT Caroline F. Ramos: Seriously

I cheked terms

02:50 PM PDT Md: I am sorry this rule is not mentioned in above block.

but this rule exists .

I hope you understand .

02:50 PM PDT Caroline F. Ramos: Where?

No I don't understand

02:51 PM PDT Caroline F. Ramos: You come up with some rule, and I want to believe in something that does not deserve $ 20

02:52 PM PDT Caroline F. Ramos: I don't believe this

02:53 PM PDT Md: Please try to understand You need to have any physical orders in your account too.

02:53 PM PDT Caroline F. Ramos:

I agree with the terms of the promotion. And now you are saying that there is another rule. I think you're trying to trick me

02:54 PM PDT Caroline F. Ramos:

Say, you get paid for cheating people?

02:54 PM PDT Md: Why I would try to trick .

02:55 PM PDT Md: It's not the promo from my pocket .

02:55 PM PDT Caroline F. Ramos:

Show me under the condition that the shares should I buy something

If you do, I'll tell you goodbye and leave

02:56 PM PDT Md: Woould you please send me the link of rules.

02:57 PM PDT Caroline F. Ramos:

I thought it was your job to help me and not vice versa

https://www.amazon.com/gp/help/customer/display.html/?nodeId=201827070&ref_=pe_584750_33951330

03:06 PM PDT Caroline F. Ramos: Md?

How are you?

03:10 PM PDT Md: I am fine Caroline.

was going through the rules .

03:11 PM PDT Md: it's not written any where .

Amazon soon gonna add this rule.

I hope this helped.

03:12 PM PDT Caroline F. Ramos:

When will add here then I will be invalid for the credit

And now please give me my promo

03:13 PM PDT Caroline F. Ramos: Or invite a supervisor here. I am pleased with him will discuss this point nonexistent regulations, as well as your work on Amazon.

03:14 PM PDT Md: Super visor is sitting just beside with and reading our chat.

You gonna get the same answer .

I hope this helped.

03:14 PM PDT Caroline F. Ramos:

That is, he endorses what you come up with the rules?

Good job guys

03:14 PM PDT Md: Thank you.

03:15 PM PDT Caroline F. Ramos:

Put me through to a supervisor

03:17 PM PDT Caroline F. Ramos:

I just do not believe you

03:17 PM PDT Md: See I have provided you with the enough information with this.

I have to help other customer's too.

03:18 PM PDT Caroline F. Ramos:

You blatantly lying to my face

No, that's not

03:19 PM PDT Md: I am kindly requesting you to understand other wise I have to close this chat .

03:19 PM PDT Caroline F. Ramos: I will open another chat

Dont worry

03:20 PM PDT Md: Thank you .Is there anything else I can assist you with today?

03:20 PM PDT Caroline F. Ramos: Yes you can

Solve my problem

03:20 PM PDT Md: I'm so sorry, but we can't offer any additional insight or action on this matter.

Me: Hello. A few hours ago I had a very curious conversation with one of your employees. I asked about the referral credit problems. And in a conversation with me your employee paid attention that there are some items that I have not fulfilled. On my request to show this point, he said that it DOES NOT EXIST. I could not start due to personal reasons after this outrageous new chat conversation, but I can do it now. This conversation I saved and I can show it. Although you may well check it out on my mail. I am interested in this for some reason your employees rely on non-existent rules and refused to customers in their demands?

You are now connected to Sanjay from Amazon.com

Sanjay: Hello Caroline , my name is Sanjay. I'm here to help you today.

Me: Hello Sanjay

Sanjay: Just to confirm are you referring the referral promotional credit for Amazon Shopping app?

Me: Yes

Sanjay: Thank you for the confirmation.

To help you with this let me connect you to concern team. Please give me a moment.

Me: And I want to explain to me, for some reason, so your employees are coming up with new conditions of the scalp

A Customer Service Associate will be with you in a moment.

You are now connected to Bikram from Amazon.com

Bikram: Hello, my name is Bikram. Please give me a moment to review the previous correspondence.

Me: Of course

Hello Bikram

Bikram: Hoe many friends have u referred ?

Me: 10

Bikram: Hi Caroline!

I am sending you a credit of $30 right away .

The next 20 should be sent in next 24, does that work?

Me: Okay

That's nice

Thank you Bikram

Is it done?

Bikram: I am on it Caroline, right here...working !

Me: Thank you

Spend please a worker Md educational work

Bikram: Would you mind checking your e-mail for the confirmation !

Me: Okay

Thank you one more time

Bikram: I have rolled out a confirmation with all the details :)

You are all set

Me: Thank you

That's all

Have a great day Bikram

Bikram: You have a better one

Me: Good bye